Effective Date: [Insert Date]
Welcome to Moes India (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website, mobile applications, products, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you should not use our Services.
1. Eligibility
You must be at least 18 years old to use our Services.
By using our website, you represent and warrant that you have the right, authority, and capacity to enter into these Terms.
2. Use of Our Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:
Violate any laws or regulations.
Interfere with the functioning of the website.
Attempt to gain unauthorized access to systems, servers, or user data.
Use our content, images, or branding without permission.
3. Account Registration
Some features may require you to create an account.
You must provide accurate, complete information.
You are responsible for maintaining confidentiality of your login credentials.
Any activity done through your account will be considered your responsibility.
We reserve the right to suspend or terminate accounts for violations of these Terms.
4. Product Information & Pricing
We attempt to display accurate product information, but errors may occur.
Prices are subject to change without notice.
Some offers or discounts may have specific terms; misuse may result in cancellation.
If we identify any pricing error, we reserve the right to cancel or modify an order even after it is placed.
5. Orders & Payments
When you place an order:
You authorize us (and our payment partners) to process payment.
All payments must be made through our approved payment gateways.
Orders are accepted only after successful payment confirmation.
We may cancel or refuse an order for reasons including product unavailability, incorrect pricing, fraudulent activity, or serviceability issues.
6. Shipping, Delivery & Returns
Estimated delivery timelines are indicative and may vary.
Shipping delays may occur due to external factors beyond our control.
Return, exchange, and refund policies will be clearly mentioned on our website and apply to all orders.
By placing an order, you agree to the terms of our Return & Refund Policy.
7. Intellectual Property
All content on our platform — including text, images, graphics, logos, videos, product designs, trademarks, and software — belongs to Moes India or its licensors.
You may not reproduce, distribute, display, or create derivative works without our written permission.
8. User Content
If you post reviews, comments, images, or other content (“User Content”):
You grant us a non-exclusive, royalty-free, worldwide license to use, display, publish, and distribute such content.
You confirm that the content does not violate any law or third-party rights.
We reserve the right to remove or moderate content that is abusive, misleading, harmful, or violates policies.
9. Third-Party Services
Our website may include links to third-party websites, apps, or tools.
We are not responsible for the content or practices of third-party websites.
Your use of such sites is governed by their respective terms.
10. Privacy & Data Protection
Your use of our Services is also governed by our Privacy Policy, which explains how your personal data is collected, used, and protected.
By using our Services, you consent to the collection and processing of personal data under the Digital Personal Data Protection Act (DPDP Act), 2023.
11. Prohibited Activities
You agree NOT to:
Impersonate any person or entity.
Use bots, scripts, crawlers, or automated methods to access the website.
Engage in fraudulent transactions.
Post harmful, unlawful, defamatory, or obscene content.
Attempt to bypass security measures.
12. Limitation of Liability
To the maximum extent permitted by law:
Moes India is not liable for any indirect, incidental, special, consequential, or punitive damages.
Our total liability for any claim arising from your use of our Services shall not exceed the amount you paid for the product causing the claim.
You use the Services at your own risk.
13. Indemnification
You agree to defend and indemnify Moes India and its affiliates from all claims, damages, losses, liabilities, and expenses arising from:
Your use of the Services
Your violation of these Terms
Your infringement of any rights of another person
14. Suspension & Termination
We may suspend or terminate your access to our Services at any time if:
You violate these Terms
We suspect fraudulent activity
Required by law or regulatory authority
You may stop using our Services at any time by deactivating your account.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert City, India, e.g., New Delhi / Bengaluru / Mumbai].
16. Changes to These Terms
We may modify these Terms at any time.
Updated terms will be posted on our website with the “Effective Date.”
Continued use of our Services after updates constitutes acceptance of the revised Terms.
17. Contact Us
For questions or concerns regarding these Terms, contact:
Moes India — Legal Support
Email: anchal@unifyfoodworks.com
Address: Elan Miracle Mall, Dwarka Expressway, Sector 84, Gurugram, Haryana 122004